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IMPORTANT: PLEASE READ CAREFULLY BEFORE COMPLETING YOUR PURCHASE.

DO NOT STAY ON YOUR PROPERTY WHILE A FIRE IS APPROACHING.

THE SYSTEM IS NOT A SUBSTITUTE FOR PROPERTY OR FIRE INSURANCE UNDER ANY CIRCUMSTANCES. CUSTOMER ACKNOWLEDGES THAT THEY ARE SOLELY RESPONSIBLE FOR OBTAINING AND MAINTAINING ADEQUATE INSURANCE COVERAGE FOR THEIR PROPERTY.

By purchasing, installing, or using the fire suppression system (“System”), you (“Customer”) agree to the following terms:

1. NO GUARANTEE OF PERFORMANCE

The System is designed to help reduce the risk of fire damage. HOWEVER:

• The System does NOT guarantee prevention of fire, property damage, injury, or death.
• Wildfires and structural fires are unpredictable and may exceed the System’s capabilities.
• Performance depends on factors outside of our control, including but not limited to:
  • Water availability and pressure
  • Power availability
  • Weather conditions (wind, heat, embers)
  • Proper installation and maintenance

Customer acknowledges the System is not a substitute for professional firefighting services.

2. ASSUMPTION OF RISK

Customer understands and agrees that:

• Fire protection involves inherent risks.
• Use of the System may not prevent loss.
• Customer assumes all risks related to installation, use, and outcomes.

3. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• EMCO FIRE SYSTEMS shall NOT be liable for:
  • Property damage
  • Loss of home or structures
  • Personal injury or death
  • Loss of data or connectivity (app/geolocation features)
• This applies whether claims arise from:
  • Product use or misuse
  • Failure to activate
  • Partial or complete system failure
  • Failure to properly maintain the system

4. NO LIABILITY FOR MISUSE OR IMPROPER INSTALLATION

We are not responsible for damages resulting from:

• Improper installation
• Unauthorized modifications
• Failure to follow instructions
• Use outside intended conditions

5. CUSTOMER RESPONSIBILITIES

Customer agrees to:

• Properly install the System (or hire qualified professionals)
• Maintain and test the System regularly
• Ensure adequate water and power supply
• Monitor system status

Failure to meet these responsibilities voids any implied protections.

6. THIRD-PARTY DEPENDENCIES

The System may rely on third-party services (e.g., mobile apps, internet connectivity, GPS). We are not responsible for:

• Service outages
• Connectivity failures
• Data inaccuracies

7. WARRANTY DISCLAIMER

THE SYSTEM IS PROVIDED “AS IS” AND “AS AVAILABLE.”

We disclaim all warranties, including: Merchantability, Fitness for a particular purpose, Continuous or error-free operation.

8. INDEMNIFICATION

Customer agrees to defend, indemnify, and hold harmless EMCO FIRE SYSTEMS from any claims, damages, or losses arising from: Use or misuse of the System, Failure to follow guidelines, Third-party claims related to the System.

9. LIMITATION OF DAMAGES

• If liability is found despite this agreement: Total liability shall be limited to the amount paid for the System.

10. ACKNOWLEDGMENT & ACCEPTANCE

By completing purchase, Customer acknowledges: They have read and understood this agreement, They accept all terms voluntarily, They understand the System is risk mitigation only, not guaranteed protection.